Topic: WTF? (14)
My CS3 Installation Nightmare
Wednesday December 5, 2007 7:44 PM
So I put off upgrading to Adobe CS3 (from CS1) until I let more courageous folk road test it on Leopard. After testing the waters personally for a month with the free Photoshop demo, I picked up the Design Premium upgrade right before my demo expired. My understanding was that I could keep the demo installed, and simply enter my serial number after installing the rest of the CS3 apps. This was not the case. After installing CS3 (minus PS, which the installer correctly detected as already installed), I fired up Flash, entered my serial, and activated CS3. Fired up Illustrator - no nag, properly activated after doing the business with Flash. Nice! Fired up Photoshop - and my troubles began. The serial nag screen was still there. Hmmm, OK, maybe since it was a demo, I need to activate it on it's own... No go. Serial rejected. WTF? So, I uninstall the Photoshop CS3 demo with AppZapper (don't do this - use the uninstaller that comes with the demo). Then I went to install Photoshop from the CS3 DVD. But I can't because the installer thinks it's still installed - but I can't repair the installation or uninstall. Again, WTF? After poking around on the Adobe knowledge base and reading some blog/forum posts, I found the Adobe CS3 Cleanup Script. This script cleans up all of the little files that Adobe sprinkles throughout your system that can cause the installer to be confused. I de-activated CS3, then ran level 1 and level 2, which nuked all CS3 related files on my system. At this point, I was able to re-run the CS3 installer and choose to install Photoshop. Success!
Or so I thought. After waiting for about an hour for the full installation to run again, the installer completed. With an error on the Photoshop installation. "Component install failed" - great. Thanks for the verbose explanation. Googling this led me to a bunch of people talking about how having Flash 9 player installed or maybe having an old flash player installed can cause this error. Great. I also read that the CS3 cleanup script I used had two undocumented levels - level 3 removes CS2 files (no help to me, but good to know), and level 4 will seek and destroy any Adobe and some Macromedia related files. Hell yeah - that's gotta solve my problem. Or not. Same result. Component install failed.
At this point, I've wasted several hours and I'm out of options. So I go into the install DVD and find the actual Photoshop installation image, AdobePhotoshop10en_us.dmg, and try to mount it. And get an I/O error. Really. On a brand spankin' new DVD with no blemishes. OK - let's try copying the file to the hard drive. No dice - in fact, I can't even close the copy progress dialog - had to kill -9 finder to get rid of it. A quick search leads to an article on the Adobe KB that lists all of the steps I've already gone through, and if that fails, to call customer support and request replacement install media. Great. An hour and five transfers around Bangalore later I have a new set of DVDs on their way to me. In 4-6 business days. I asked if they could let me download everything I needed - you know, since they do ESD for everything nowadays. Sorry Charlie.
Well, I don't have a week to spare, and since I use Photoshop every day, I had to either reinstall CS1, or try to find a way to get a working copy of the AdobePhotoshop10en_us.dmg file. Since my CS1 media was at the office, and I was at home, I decided to try a little experiment. I downloaded the Photoshop CS3 30 day demo, and found that file in an obvious place. Well, since the demo is supposed to be the same as the full version, maybe I can substitute the image from the demo for the broken image on the DVD. Copied the CS3 DVD to my HD (minus the busted file), and dropped in the image from the demo. Ran the installer - and FINALLY got a complete and perfect installation.
However, since I had uninstalled my CS1 apps with the CS3 cleanup script, the activation routine asked me for my CS1 serial. Which was at the office. OK, well, I've waited two days, I can put it off until the AM. Cut to this morning. I fire up Flash, get my CS1 box off the shelf, punch in my serial number and... big red X. Some error message about the serial belonging to an ineligible product for the upgrade. Which is BS, since the installer previously recognized and accepted my CS1 version when it was actually installed on my system. So I uninstalled CS3 with the CS3 cleanup script, installed CS1 again, and successfully installed CS3 with my patched together package. This time, CS3 recognized my CS1 install and activated as it should. At this point, I was able to remove my CS1 apps. Finally - for real - a working CS3 Design Premium suite.
I learned three things from this exercise:
1. Adobe really needs to work on their CS3 installation routine.
2. Using the CS3 cleanup script, you can probably use the entire CS3 suite for free indefinitely as long as you're willing to nuke and reinstall all of the tools from their demo versions every 30 days and put up with the nag screens. Not that I advocate this sort of thing, but you know, I'm just sayin'.
3. [Newly former] Adobe CEO Bruce Chizen has some explaining to do:
Dear Bruce,
I am willing to pay a premium for quality tools that allow me to be more productive. Installing your tools cost me two day's worth of productivity, which is worth about as much as the cost of the CS3 Design Premium package (the full version, not the upgrade I purchased). Before you clean out your desk, please ask Shantanu Narayen to send me a full copy of CS4 Design Premium, or it's equivalent for Mac upon it's release as compensation.
Thanks,
Rob
Hopefully this story will save someone some frustration. At the very least, I feel a little better now.
Or so I thought. After waiting for about an hour for the full installation to run again, the installer completed. With an error on the Photoshop installation. "Component install failed" - great. Thanks for the verbose explanation. Googling this led me to a bunch of people talking about how having Flash 9 player installed or maybe having an old flash player installed can cause this error. Great. I also read that the CS3 cleanup script I used had two undocumented levels - level 3 removes CS2 files (no help to me, but good to know), and level 4 will seek and destroy any Adobe and some Macromedia related files. Hell yeah - that's gotta solve my problem. Or not. Same result. Component install failed.
At this point, I've wasted several hours and I'm out of options. So I go into the install DVD and find the actual Photoshop installation image, AdobePhotoshop10en_us.dmg, and try to mount it. And get an I/O error. Really. On a brand spankin' new DVD with no blemishes. OK - let's try copying the file to the hard drive. No dice - in fact, I can't even close the copy progress dialog - had to kill -9 finder to get rid of it. A quick search leads to an article on the Adobe KB that lists all of the steps I've already gone through, and if that fails, to call customer support and request replacement install media. Great. An hour and five transfers around Bangalore later I have a new set of DVDs on their way to me. In 4-6 business days. I asked if they could let me download everything I needed - you know, since they do ESD for everything nowadays. Sorry Charlie.
Well, I don't have a week to spare, and since I use Photoshop every day, I had to either reinstall CS1, or try to find a way to get a working copy of the AdobePhotoshop10en_us.dmg file. Since my CS1 media was at the office, and I was at home, I decided to try a little experiment. I downloaded the Photoshop CS3 30 day demo, and found that file in an obvious place. Well, since the demo is supposed to be the same as the full version, maybe I can substitute the image from the demo for the broken image on the DVD. Copied the CS3 DVD to my HD (minus the busted file), and dropped in the image from the demo. Ran the installer - and FINALLY got a complete and perfect installation.
However, since I had uninstalled my CS1 apps with the CS3 cleanup script, the activation routine asked me for my CS1 serial. Which was at the office. OK, well, I've waited two days, I can put it off until the AM. Cut to this morning. I fire up Flash, get my CS1 box off the shelf, punch in my serial number and... big red X. Some error message about the serial belonging to an ineligible product for the upgrade. Which is BS, since the installer previously recognized and accepted my CS1 version when it was actually installed on my system. So I uninstalled CS3 with the CS3 cleanup script, installed CS1 again, and successfully installed CS3 with my patched together package. This time, CS3 recognized my CS1 install and activated as it should. At this point, I was able to remove my CS1 apps. Finally - for real - a working CS3 Design Premium suite.
I learned three things from this exercise:
1. Adobe really needs to work on their CS3 installation routine.
2. Using the CS3 cleanup script, you can probably use the entire CS3 suite for free indefinitely as long as you're willing to nuke and reinstall all of the tools from their demo versions every 30 days and put up with the nag screens. Not that I advocate this sort of thing, but you know, I'm just sayin'.
3. [Newly former] Adobe CEO Bruce Chizen has some explaining to do:
"Our customer is not typically price sensitive, the cost of the tool isn’t what’s critical — it’s the productivity and what their output can be. They want to pay for value as long as we deliver innovative features that allow them to be more productive and creative."
Dear Bruce,
I am willing to pay a premium for quality tools that allow me to be more productive. Installing your tools cost me two day's worth of productivity, which is worth about as much as the cost of the CS3 Design Premium package (the full version, not the upgrade I purchased). Before you clean out your desk, please ask Shantanu Narayen to send me a full copy of CS4 Design Premium, or it's equivalent for Mac upon it's release as compensation.
Thanks,
Rob
Hopefully this story will save someone some frustration. At the very least, I feel a little better now.
U.S. colleges retool programming classes, miss point completely
Wednesday May 30, 2007 9:33 AM
Yahoo is featuring an article by AP writer Greg Bluestein about how US universities are changing their approach to computer science education in an effort to counter the declining number of comp-sci majors. The article describes efforts by educators to create more engaging curriculum to attract more undergrads to CS programs.
The article concludes with this little nugget:
"The number of new computer science majors has steadily declined since 2000, falling from close to 16,000 students to only 7,798 in fall 2006, according to the Computing Research Association.
And the downward trend isn't expected to reverse soon. The association says about 1 percent of incoming freshmen have indicated computer science as a probable major, a 70 percent drop from the rate in 2000."
And the downward trend isn't expected to reverse soon. The association says about 1 percent of incoming freshmen have indicated computer science as a probable major, a 70 percent drop from the rate in 2000."
"The course is aimed at reigniting interest in computer science among undergraduates. Educators at Georgia Tech and elsewhere are turning to innovative programs like the Scribbler to draw more students to the field and reverse the tide of those leaving it."
"At risk, professors say, is nothing less than U.S. technology supremacy. As interest in computer science drops in the U.S., India and China are emerging as engineering hubs with cheap labor and a skilled work force."
This view is myopic at best. The decline in interest in CS degrees is directly caused by the shrinking job market due to the outsourcing of skilled technical jobs. Right now, 20 year veteran developers are competing with recent CS grads for positions. This article seems to tacitly blame disinterested students for the decline of "U.S. technology supremacy" - gimme a fucking break. The dot-com bust started the ball rolling and the large-scale outsourcing of tech jobs has brought us to where we are today. Todays undergrads may as well pursue a degree in buggy whip design as CS."At risk, professors say, is nothing less than U.S. technology supremacy. As interest in computer science drops in the U.S., India and China are emerging as engineering hubs with cheap labor and a skilled work force."
The article concludes with this little nugget:
"The aftermath of the dot-com bust may have triggered the exodus, but computer scientists admit they've also been slow to adapt to the changes by reprogramming their teaching methods."
OK, so the decline may be related to the job market, but...
Robots Could Demand Legal Rights
Tuesday May 8, 2007 1:58 PM
The always forward thinking UK Office of Science and Innovation is predicting that Robots could one day demand the same citizen's rights that humans enjoy. If this happened, the report says, the robots would have certain responsibilities such as voting, the obligation to pay taxes, and perhaps serving compulsory military service.
As if we didn't already have enough trouble with election fraud. An army of semi-autonomous robots could be instructed to vote a given way by a bored script kiddie. No matter how good election security is, you couldn't secure the free will of a population of interlinked AIs.
As if we didn't already have enough trouble with election fraud. An army of semi-autonomous robots could be instructed to vote a given way by a bored script kiddie. No matter how good election security is, you couldn't secure the free will of a population of interlinked AIs.
Life in The Red States
Wednesday March 28, 2007 10:56 AM
One thing I love about living in NC is that every time you see something in the national news that sounds like it was pulled straight out of Deliverance, you can bet it's happening here.
For Example...
For Example...
Avery Brewing Bullied by Vapid Fashion Rag
Wednesday February 7, 2007 10:13 AM
Elle magazine has threatened Avery Brewing of Colorado with a copyright infringement lawsuit over the name of one of it's best-known brews. Avery is a small microbrewery dedicated to brewing excellent, high quality craft brewed beer. Elle magazine is dedicated to the destruction of our society through the starvation and objectification of women.
If you think this is as ridiculous as I do, why not send Elle and email and tell them about it: elle@neodata.com
If you think this is as ridiculous as I do, why not send Elle and email and tell them about it: elle@neodata.com
Mechanized Pet Trauma
Wednesday January 31, 2007 4:53 PM
Atlanta SWAT Raids DJ Drama's Studio - Wearing RIAA Colors!
Monday January 22, 2007 2:01 PM

Here's the video. This is a sign of how fascist our society has become.
We have enough real problems for our law enforcement agencies to deal with. Who is making the decision to use limited LE resources to enforce corporate copyrights? Why not go after violators of industrial environmental regulations with this kind of tenacity? Or corrupt lobbyists?
And is it really wise to have LEOs breaking into private properties wearing corporate logos instead of law enforcement insignia? That's just asking for a shootout.
We have enough real problems for our law enforcement agencies to deal with. Who is making the decision to use limited LE resources to enforce corporate copyrights? Why not go after violators of industrial environmental regulations with this kind of tenacity? Or corrupt lobbyists?
And is it really wise to have LEOs breaking into private properties wearing corporate logos instead of law enforcement insignia? That's just asking for a shootout.
Welcome to Robotania, Main Export: DISMAY
Thursday January 4, 2007 11:23 AM
The United Kingdom Office of Science and Innovation is predicting a sovereign state for independent autonomous robots. James Cameron and the Wachowski brothers have yet to comment.
Sig Heil!
Wednesday November 15, 2006 5:02 PM
Creep
Thursday November 9, 2006 5:01 PM

What do you think he just said to her?
Windows Vista 2006 ~= UNIX 1969
Thursday June 15, 2006 4:56 PM
Microsoft has proclaimed that Vista will be the most secure operating system ever. Revolutionary features like virtual filesystem roots for users and applications, allowing applications to run with restricted priveleges, and the ability to access tools that require administrator rights by supplyng that admin password on a per use basis rather then having to log out and log in as the Administrator user are noted as answers to todays complex security needs.
Somewhere, Ken Thompson & Dennis Ritchie are having a big laugh over this.
Somewhere, Ken Thompson & Dennis Ritchie are having a big laugh over this.
Copywrong
Thursday January 27, 2005 4:29 PM
"UPS, the UPS brandmark and the color brown are registered trademarks of United Parcel Service of America, Inc. All rights reserved."
WTF?
WTF?
Vienna Vegetable Orchestra
Friday June 18, 2004 3:52 PM

Check out the the first vienna vegetable orchestra. I may have to make a trip to the produce department this weekend.





