MacBook Pro 17 Battery Swelling
Wednesday May 2, 2007 4:59 PM
Add me to the list of victims.
A couple of days ago, I noticed that my trackpad button was unresponsive in the middle, but OK on the sides. I figured some cruft had gotten under it and would work it's way out eventually. Today, I noticed a little bit of a wobble, like there was something on my desk under the machine. So I took a look...
Apple Support was very responsive, and they're sending me a new battery free of charge (provided I send back this one). Great service, but I'm homebound until the big yellow van comes to visit.
[update: 5/3]
My replacement arrived this afternoon, less than 24 hours after my call. Awesome customer service, but I'd rather have had a good battery to begin with. If I had been on the road, I would've been screwed.
A couple of days ago, I noticed that my trackpad button was unresponsive in the middle, but OK on the sides. I figured some cruft had gotten under it and would work it's way out eventually. Today, I noticed a little bit of a wobble, like there was something on my desk under the machine. So I took a look...
"Well there's your problem..."
[update: 5/3]
My replacement arrived this afternoon, less than 24 hours after my call. Awesome customer service, but I'd rather have had a good battery to begin with. If I had been on the road, I would've been screwed.
